Frequently Asked Questions (FAQs)

You may book through the following options:

Email: selftherapysg@gmail.com
WhatsApp: +65 9625 9114
Book a Session: Click Here

Just a heads-up: Session Bookings are only confirmed after payment received. 

Our sessions run Monday to Friday, 10:00 to 21:00 SGT (GMT+8).

Please note that session slots can only be confirmed upon payment.

Weekend sessions may be available; feel free to contact us to inquire.

We offer both virtual online and physical in-person sessions to suit your preferences. All prices are in SGD (Singapore Dollars) and are charged per hour/60 minutes. 

💻 Virtual Online Sessions:
1) Individual - SGD120 per hour/60minutes
2) Couple - SGD180 per hour/60minutes
3) Family - SGD280 per hour/60minutes

*Virtual sessions can often be booked on short notice, depending on therapist availability. 

👥 Physical In-Person:
1) Individual - SGD180 per hour/60minutes
2) Couple - SGD250 per hour/60minutes
3) Family - SGD350 per hour/60minutes

*For physical in-person sessions, please allow at least 1-2 weeks' advance notice to ensure we can book a therapy room and schedule effectively. 

Standard sessions are 60 minutes/1 hour. 

Extended sessions are charged in half-hour (30-minute) increments. For example, extending an individual virtual session by 30 minutes would add SGD60, making a 90-minute session cost of SGD180 (SGD120+SGD60).

The maximum session duration is typically 120 minutes/2 hours for all session types, unless otherwise advised. This helps ensure both you and the therapist can optimally process and benefit from the session.  

Payment is conveniently made in Singapore Dollars (SGD) using PayNow. 

To ensure your session slot is secured, full payment is required in advance of your session. The therapist will share the specific payment details with you once your session date has been finalised. 

Should PayNow not be an option for you, alternative payment methods are available and will be communicated privately. 

To effectively manage our time and scheduling, we kindly request a minimum of 72 hours' notice if you need to cancel and appointment. Please be aware that cancellations received with less than 72 hours' notice will result in a charge of 50% of the session fee, payable by you.

We appreciate your cooperation and understanding!

Discounts may be considered for individuals belonging to the categories listed below. Proof of eligibility, in the form of official documents, is required to be presented to the therapist prior to confirming a session booking.

1) Individuals with a disability who require assistance with at least ONE (1) Activity of Daily Living (ADL).
2) Holders of the Singapore Pioneer Generation Card.
3) Holders of the Singapore Orange and/or Blue CHAS card.
4) Unemployed individuals with officially diagnosed mental health conditions.

To ensure a smooth start, all new clilents are required to complete a Client Intake Form prior to their first session. This form includes mandatory confidentiality information and clauses that you'll need to read thoroughly and agree to before your session begins. 

You might be wondering about the difference between Psychotherapy and Counselling. For a clearer understanding, we recommend reading this article: Psychotherapy vs. Counselling Therapy: Similarities and Differences

If you're unsure whether therapy is right for you, this article might help you decide: How do I know if I need Therapy?

Want to get in touch? Here are a few options: 

Email 📧  
WhatsApp Text 💬  
Contact Form 📝 
Instagram 💬
Facebook 💬